Contact Info

  • Lakeland Agencies Inc.
    Chief Privacy Officer
    PO Box 489
    Loon Lake SK S0M1L0
  • Phone: (306) 837 - 2016
  • Fax: (306) 837 - 2032

Protecting Your Privacy

Privacy

Our commitment

At Lakeland Agencies Inc. we value our customers and take your privacy seriously. You can rest assured that we will protect and respect your personal information and privacy. Our commitment to you is to collect only the information we need to conduct your business and to adhere to industry best practices in handling and protecting your personal information. Protecting your privacy is important to us.

Personal information collected

Personal information is information that relates specifically to you as a customer. We may require the following information depending on the service or product you want or the benefit you are receiving:

  • Name, address, telephone and fax numbers, along with email address
  • Age, gender, marital and family status
  • Identification numbers
  • Insurance claims history
  • Driver records
  • Education and employment history
  • Financial or property information
  • Physical- or mental-health information, including prior health and treatment history

Protecting your privacy

Will protect your personal information with security safeguards appropriate to the sensitivity of the information. To provide further protection, we will:

  • Obtain appropriate consent from you for the collection, use or disclosure of your personal information
  • Retain personal information only as long as necessary
  • Not collect, use or disclose your personal information for anything other than the identified purposes, except where required by law
  • Strive to maintain the accuracy and completeness of your personal information
  • Respond to any request from you to access or correct your personal information

Using your personal information

Lakeland Agencies Inc. or your Insurance Company may need to collect your personal information to:

  • Verify your identity
  • Confirm your application information and understand and assess your insurance needs
  • Underwrite insurance risks on a prudent basis
  • Provide the benefits to which you're entitled
  • Establish and maintain a relationship with you and respond to your inquiries
  • Detect, investigate and prevent fraud
  • Comply with requests from law-enforcement agencies
  • Compile statistics for research or product and program development
  • Meet legal and regulatory requirements
  • Notify you of other products and services to meet your needs

To meet the purposes just listed, we may need to obtain or share your information, but will do so only when a legitimate business purpose exists.

Consent

Your knowledge and consent is required for the collection, use and disclosure of your personal information.
We may obtain your consent:

  • In writing, such as a signed application or consent form
  • In person or over the telephone
  • Through your authorized representative

Some legal exceptions exist. Please be assured that Lakeland Agencies Inc. will follow best practices and will collect, use or share your information only as required to do so for legitimate business purposes or for legal reasons.

It's your information

It's your right to refuse permission to obtain, use or disclose your personal information. You also have the right to withdraw your consent at any time. If you chose to exercise these rights, we will continue to make every effort to provide you with quality products and services.

Accuracy

To ensure that we have accurate information please notify us when there are changes to your personal information.

Our Privacy Policy

We have adopted the Privacy Policy set out by the Insurance Brokers Association of Saskatchewan (IBAS) ;effective January 1, 2004.

Privacy Contact

If you want to:

  • Access your personal information or have your information corrected
  • Change your consent with respect to how we collect, use or disclose your personal information
  • File a complaint about our privacy policies or the manner in which we have handled your personal information
  • Inquire about any other privacy questions or concerns

Contact:

Lakeland Agencies Inc.
Chief Privacy Officer PO Box 489
Loon Lake SK S0M1L0

Phone: (306) 837 - 2016

Fax: (306) 837 - 2032

Email: info@lakelandagencies.ca

If you're not satisfied with the outcome of an inquiry or complaint handled by Lakeland Agencies Inc. Chief Privacy Officer, you may address your concerns to:

Office of the Saskatchewan Information and Privacy Commissioner
503 - 1801 Hamilton St.
Regina, Sask. S4P 4B4

Phone: 306-787-8350

Toll free within Saskatchewan: 1-877-748-2298

Fax: 306-798-1603

www.oipc.sk.ca